Administration and operations activities should be organised into essential and less-essential within the context of a short-term emergency. For emergencies of longer durations, it is likely that more of these activities will be regarded as essential. An example of such an activity which may move from less-essential to essential is the accounting operation which, in many businesses, may not be necessary to be kept up-to-date for a few days, but after three or four days, it may well become critical to restore invoicing, credit control and expense control to a more managable position.
This section of the Plan should contain a list of the key administration and operational processes with an indication of the criticality of the process within the disruption period. For information on the time-bands to be used, see topic BC 020203. You should identify the potential disruption to each of these processes, and also the potential impact. Identify alternative methods of handling each of these activities, together with an estimate of the costs of each option. It is likely that manual back up procedures will be developed for Administration and Operations functions as these are usually relatively easy to implement when the IT systems are not available. These can often be supported by business or office software providing spreadsheet, database and word processing capability.
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This information is derived from the BCP Generator
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