This area of the business requires special consideration following disruption to the normal business processes. There is likely to be an immediate and noticeable affect on customers or trading partners. It is necessary therefore for an assessment to be made of when restoration of service will be resumed and the impact of any period of service outage. It is important that affected customers and trading partners are made fully aware of the circumstances and the efforts being expended to restore normal operations. Amend the pre-defined items within the plan template, as appropriate.
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This information is derived from the BCP Generator
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