During the testing process the accuracy of employee and vendor emergency contact information is to be re-confirmed. All contact numbers are to be validated for all involved employees. This is particularly important for management and key employees who are critical to the success of the recovery process. This activity will usually be handled by the HRM Department or Division.
Where, in the event of an emergency occurring outside of normal business hours, a large number of persons are to be contacted, a hierarchical process could be used whereby one person contacts five others. This process must have safety features incorporated to ensure that if one person is not contactable for any reason then this is notified to a nominated controller. This will enable alternative contact routes to be used.
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This information is derived from the BCP Generator
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