Dealing with Answering Machines / Voice Mail

Answering machines and Voice Mail are used to record a message because the called party is unavailable to take your call. Leaving confidential information on an answering machine can result in a breach of confidentiality.

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  • When leaving a message, you could give confidential information to unauthorised parties.

There are 2 Key Actions providing safeguards against this Information Security Issue. These are available in the registered version of RUSecure™.

 

  • When recording a message to be played back to callers, you may inadvertently alert them to your absence or convey confidential information (in an attempt to be 'helpful').

There are multiple Key Actions providing safeguards against this Information Security Issue. These are available in the registered version of RUSecure™.

 

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