Persons Giving Instructions over the Telephone

It is not uncommon for instructions or information to be given over the telephone, but this raises the issue of verifying the identity of the caller. Be aware of social engineering where the aim is to trick people into revealing passwords or other information that compromises a target system's security.

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  • Risk of passing on personal data.
  • Risk of passing organisation data to unauthorised parties.
  • Callers may gain information by deception, e.g. claiming to be a person who is entitled access to confidential information.

There are multiple Key Actions providing safeguards against this Information Security Issue. These are available in the registered version of RUSecure™.

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