Software Maintenance & Upgrade

All commercial software is likely to need to be maintained and / or upgraded from time to time. It is essential that arrangements are made to provide maintenance support for all systems purchased and installed by the organisation.

Applying 'Patches' to Software
Upgrading Software
Responding to Vendor Recommended Upgrades to Software
Interfacing Applications Software / Systems
Supporting Application Software
Operating System Software Upgrades
Support for Operating Systems
Recording and Reporting Software Faults

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