Recording Telephone Conversations

Telephone conversations are recorded by companies for several reasons: legal, monitoring, staff training, and recording details of orders and requests. They may be stored as voice recordings or transcribed into other media. Telephone conversations are only to be recorded when all parties have been notified in advance that the conversation is being recorded.

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  • Confidential Telephone call recording or transcripts of client information may be leaked to a third party.

There are multiple Key Actions providing safeguards against this Information Security Issue. These are available in the registered version of RUSecure™.

  • Recorded data is accessed without authorisation.

There are multiple Key Actions providing safeguards against this Information Security Issue. These are available in the registered version of RUSecure™.

 

 

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